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 Welcome to Our Support Center. You can easily get your registration code back, search or browse our frequently asked questions, and learn tutorials about products. If you do not get a satisfying solution, please contact support team for help. |
 Q: About registration A :If you're encountering one of the following: 1. The keycode of the product you purchased is lost. 2. You already purchased the program, but didn't receive the keycode. 3. The keycode you already had became invalid after one year since your purchase. You need send information to the e-mail: support@macvideosoft.com. Q: How to enquiries about product license and price? A :Enquiries about product license and price, order and account information click here. Q: How to buy? A:Please click here for detail. Q: How to refund? A:You need send information of refund to the e-mail: support@macvideosoft.com. This e-mail address is being protected from spambots. You need JavaScript enabled to view it The information should include: Order Number and Product Name. Upon approval of your Money-back request, a credit card refund will be credited back within 5-7 business days after receiving your application. Q: What is your upgrade policy? A:We are keeping improving our software and upgrade regularly. If you have purchased our software, you just need to re-download the software and upgrade to the latest version with your registration code. If you fail to update, please contact us via: support@macvideosoft.com. |
 We want to hear from you. We welcome your comments, suggestions and requests for information. Please use the email addresses below to contact us on any question. Support : support@macvideosoft.com. For sales support and other inquiries, please write an Email to our sales support. Sales : sales@macvideosoft.com. |
